Browser compatibility

Due to the application of the latest internet technology, ARRI Webgate requires the use of an up-to-date browser. Certain functions may not be supported by your browser. Please use the table below to determine a suitable browser.

Microsoft Internet Explorer version 9 and above are supported. Please use a current version of Mozilla Firefox, Google Chrome or Safari in order to optimise the use of the ARRI Webgate application.

Current browser versions


Chrome 52+
Safari 9+
FF 48+
IE 10+
Microsoft Edge
Android
Opera 37+
Correct GUI
Video player HTML5 HTML5 HTML5 HTML5 HTML5 HTML5 HTML5
Video-Format H.264 H.264 H.264 H.264 H.264 H.264 H.264
Max. upload
Drag & Drop
Full screen
Slow motion
Time lapse

Deprecated browser versions


Safari 5
FF 3.x
IE 9
IE 8
IE <8
Opera <15
Correct GUI
Video-Player HTML5
HTML5
Video-Format H.264
H.264
Max. upload 200MB
Drag & Drop
Full screen
Slow motion
Time lapse

Internet Explorer Troubleshooting

If you have problems playing videos in your current version of Internet Explorer, please check your compatibility settings. Proceed as follows:

Internet Explorer 11 and 9 Developertools

  • Press the F12-key to open the "Developertools"
  • In IE11+ versions go to the "Emulation" tab
  • Validate the settings for "Documentmodus" and "User-Agent" or "Browsermodus" respectively:
    In IE11+ versions select "Standard". In older versions select "Internet-Explorer 10" or "Internet-Explorer 9".

How can I enable fullscreen on the iPad?

Simply do a zoom on the video preview with two fingers. Place two fingers next to each other on the video preview and swipe the fingers away from each other.